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Note: The ability to manually repair or rebuild a database is not available in Outlook 2016 for Mac.If a problem such as Outlook data corruption occurs, Office 2016 for Mac automatically repairs and rebuilds the Office database for you. For more information, see About the Office 2016 for Mac database.
Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
Microsoft has been readying its latest update to Office for Mac, and recently released its first preview. We decided to give it a whirl and wanted uninstall Office 2011 to avoid any conflicts. Much to our surprise, uninstalling Office 2011 for Mac is a terribly complicated affair. A.pst file is the data file used by Outlook for Windows to archive your email messages, contacts, calendar items, tasks, and notes. Import the.pst file in order to transfer messages from a Windows-based computer to Outlook 2016 for Mac or Outlook 2019 for Mac. Jul 06, 2018 my computer ran out of power on airplane today. When i plugged in later all data in outlook for mac 2011 was gone. No emails, calendar, etc. Is it stored somewhere? If so, how can i retrieve? Thanks This problem may occur if the Microsoft User Data folder (MUD) or the Outlook 'identity' that contains the most recent data was moved from its expected. How to open Microsoft Excel spreadsheets using Apple Numbers on a Mac Numbers has the ability to open Excel files so you can work on them. You can also export spreadsheets in Numbers so that they.
![Microsoft user data folder Microsoft user data folder](https://technodiary365.files.wordpress.com/2018/02/olm11.gif)
When you start Microsoft Word for Mac, or when you try to open a new document, you experience one of the following conditions:
- The program closes unexpectedly.
- Error message:
Note
This error message may also occur during usage of application such as saving a document.
Resolution
To resolve this problem, follow steps below.
Microsoft Word for Mac 2008 or Later
Step 1: Quit all applications
- On the Apple menu, click Force Quit.
- Select an application in the 'Force Quit Applications' window.
- Click Force Quit.
- Repeat the previous steps until all active applications.
Warning
When an application is force quit, any unsaved changes to open documents are not saved.
Step 2: Remove Preferences
- Quit all Microsoft Office for Mac programs.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Preferences folder.
- Look for a file that is named com.microsoft.Word.plist.
- If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.
- If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
- Quit all Microsoft Office for Mac programs.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Preferences folder.
- Open the Microsoft folder.
- Locate the file that is named com.microsoft.Word.prefs.plist.
- Move the file to the desktop.
- Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Application Support folder.
- Open the Microsoft folder.
- Open the Office folder.
- Open the User Templates folder.
- Locate the file that is named Normal, and move the file to the desktop.
- Start Word and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, proceed to the next step.
If the issue continues to occur, go to the next step.
Step 3: Peform clean boot
For information how to clean start your Operating system (OS), see Microsoft Knowledge Base article:
2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac
If the issue continues to occur in Safe mode, go to the next step.
Step 4: Remove and then reinstall Office
For information how to remove and then reinstall Office, see the following article:
If after removing and then reinstalling Office, the problem continues to occur, go to the next step.
Step 5: Use the 'Repair Disk Permissions' option
You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:
- On the Go menu, click Utilities.
- Start the Disk Utility program.
- Click the primary hard disk drive for your computer.
- Click the First Aid tab.
- Click Repair Disk Permissions.
Note
The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.
Microsoft Word 2004 for Mac
- Quit all Microsoft Office for Mac programs.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Preferences folder.
- Look for a file that is named com.microsoft.Word.plist.
- If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.
- If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
- Qit all Microsoft Office for Mac programs.
- On the Go menu, click Home.
- Open Library.NoteThe Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
- Open the Preferences folder.
- Open the Microsoft folder.
- Look for a file that is named com.microsoft.Word.prefs.plist.
- Move the file to the desktop.
- Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
- On the Go menu, click Home.
- Open the Documents folder.
- Open the Microsoft User Data folder.
- Locate the file that is named Normal, and move the file to the desktop.
- Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the trash.
Third-party disclaimer information
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.
These days we all live and work in a multi-device, multi-platform world, and so when building Office 2016 for Mac, one of our key objectives was to make it as easy as possible to transition from using Office for Windows to using Office for Mac and back again. That’s why you’ll notice an interface that’s consistent with what you’d expect when using Office 2016 for Windows, and why we added support for virtually all of the Windows Excel Ctrl keyboard shortcuts. So when it came to working with external data, we applied that same logic: how can we make the experience great and working cross platform easier than ever?
External data in Excel 2016 for Mac
We examined how we could improve external data for Excel 2016 for Mac and made the following changes:
- Excel 2016 for Mac comes with a pre-installed and integrated SQL Server ODBC driver, which we worked hand-in-hand with Simba Technologies to provide.
- Excel 2016 for Mac has a brand new Microsoft Query (MSQuery) and Connection Manager to make creating and managing all of your data connections easier and more consistent with Windows.
Let’s take a deep dive into how each of these improvements can help you.
Native support for ODBC data connections
Excel 2016 for Mac supports ODBC data connections with SQL Server and Azure SQL Database right out of the box. This means several great things for anyone who works with external data:
- When creating or refreshing data connections to SQL Server, there are no third-party drivers required—everything you need is included right in the app.
- Connections made to SQL Server in Excel 2016 for Mac will work in Excel for Windows and vice versa. Have a workbook with ODBC data connections you’ve been using on Windows and never been able to use on your Mac? Well, now you can with cross-platform compatibility.
- If you want to connect to something other than SQL Server, we still have several great partners offering third-party drivers to connect to any data source you can imagine.
In addition, all of the ways in which you interact with external data are now consistent between the platforms. Looking for that Refresh button? It’s on the Data tab just as you’d expect.
The Data tab in Excel 2016 for Mac.
A better way to work with external data connections
One of the biggest improvements to working with external data connections in Excel for Windows in recent releases has been the Connection Manager. It provides a central place to see all of the data connections in a workbook, see where they are used, and modify, remove or refresh each one individually. With Excel 2016 for Mac, you now have that same Connection Manager you are familiar with from Windows. All of your connections are displayed, and you can click any of them to see where they are used in your workbook and to perform any action.
What Is Microsoft User Data On My Mac
The all-new Connection Manager in Excel 2016 for Mac.
The Connection Properties dialog has been streamlined as well to match Excel for Windows, so that you now only see the properties that apply to your particular data connection.
All of your connection properties are in one place and just like Excel for Windows.
However, what good is easier management of your data connections if it’s too hard to create them to begin with? With Excel 2016 for Mac, creating a connection to SQL Server is easier than ever. On the Data tab, simply select New Database Query > SQL Server ODBC, and you are presented with a simple connection dialog. Once it’s filled out, the newly redesigned MSQuery launches.
The all-new MSQuery in Excel 2016 for Mac.
The new MSQuery experience is very similar to the SQL Query Analyzer that many of you have worked with. On the left is a listing of the databases and tables in your database that you can explore. At the top right is a color-coded SQL editor, and at the bottom right are the results of any query you run. Simply enter a SQL statement, click Run Query to make sure it works. Once it does, click Return Data to drop your data right back into your worksheet. And that’s it; your data is now in your Excel workbook, live and ready to use in Excel 2016 for Mac or Excel for Windows!
Working with a third-party data provider works the exact same way. The only difference is that after installing the data provider, you select New Database Query > From Database and then select your data provider from the Apple iODBC manager.
Microsoft User Data Folder
Now it’s your turn!
Where Is Outlook Data Stored
We think we’ve made huge strides in making external data easier than ever in Excel 2016 for Mac and we hope you do too. Give it a try and let us know of any questions or feedback you have in the comments!